Darren Bentham
Darren Bentham

Executive Partner Water, Global Business Services, IBM

Darren delivers projects which change the relationship between customers and organisations. He has extensive experience of regulated utilities both as an Executive and as a management consultant. He has solved problems to improve customer services, field operations and in regulation and business strategy. Darren understands service design and how to turn insight into action, to improve service, build trust and manage costs. Most recently Darren served as Chief Customer Officer at Southern Water.

Speaker×